Frequently Asked Questions

FAQS

Please read thoroughly so you know what to expect.

Q. What will a RV vacation cost?

A. RV vacations with RVing with Ease RV Rentals is based on the RV Package you choose, RV selected, number of nights, season, location of campground plus any additional service or products you choose. You are responsible for your campground fees on our Bare Essentials Self Tow and Pampered Delivery Packages.

Q. How far ahead must I book?

A. We recommend that you reserve your RV 6 months to 12 months in advance, but we can usually accommodate most requests, as long as you have some flexibility in dates and RV models. It’s also always worthwhile calling us even on short notice (1-250-465-9277), as we occasionally get cancellations. If you are requiring very specific dates for your vacation, we highly recommend that you book 12 months in advance.

Q. When is checkout time?

A. Unit must be ready for pickup by 10 AM.on your final day. On our Bare Essentials Self Tow Package you can pick up your unit after 1:00 pm at our business location and it must be returned prior to NOON on your last day. For addition information see our Policies page.

Q. Can we bring pets with us?

A. As pet owner’s ourselves we understand the need and want to bring your pet with you on your vacation. However at the moment we do not have a pet friendly rental unit. Please call 1-250-465-9277 and let us know that you would be interested in renting a pet friendly unit. So we can evaluate the need for it.

Q. Is a deposit required upon booking?

A. All that is required is a deposit of $250 to confirm your reservation. We will hold your booking for 10 days without a deposit.

Q. What is orientation?

A. The orientation covers the operating systems of your unit, so you can have an enjoyable vacation.

Q. What are the extra costs?

A. Possible extra costs that you might incur are extra people package for parties over 5, chair rentals (two chairs included in daily RV rate), outside table rental, and emptying of holding tanks if you are not in a full service campground.

Q. Can I move my unit to a different location?

A. The short answer, NO with exception of our Bare Essentials Self Tow package. Because of insurance and liability factors you cannot move your rental unit. However for a hookup and mileage fee we would be happy to move it for you.

Q. What are my payment options?

A. 1. Full payment of the rental, taxes and security deposit must be paid 15 days prior to rental start date. Payment can be made online via PayPal, e-transfer or by mailing in a cheque or money order. PayPal accepts all major credit cards. If payment is not received within 15 days of your rental your reservation will be cancelled and your deposit will not be refunded.

2. Security Deposit of $250.00 is refundable 3 days after return of your unit if nothing is missing, damaged or excessively unclean.

Q. Do you book the campground for us ?

A. RV vacations with RVing with Ease RV Rentals is based on the RV Package you choose, RV selected, number of nights, season, location of campground plus any additional service or products you choose. You are responsible for your campground fees on our Bare Essentials Self Tow and Pampered Delivery Packages.

Q. What is supplied with the unit ?

A. All items as listed on our Features page. Exceptions to specific packages are listed on our Features page.

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